Welcome

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Get In Touch

Email: support@total.com
Phone: 1-800-Total-Theme
Address: Las Vegas, Nevada

Our Location

Intense Technologies

Leading enterprise software products and service company

We partner with some of the world’s largest businesses on their transformation journeys. Using big data, AI, and low-code we deliver outstanding customer experience.

Our Data Management Capabilities integrated into the Digital Customer Engagement Platform empower enterprises to take their marketing efforts to the next level. By consolidating customer data from various sources, we enable businesses to achieve hyper-personalization of customer journeys, resulting in enhanced customer engagement.

 

Customer Communications Management (CCM)

Making Customer Experiences Agile

In this highly competitive environment, customers demand personalized experiences at every possible touch. Our CCM solution with interactive statements helps businesses redefine CX, open newer revenue streams, improve operational efficiency, and reduce costs while transforming their communication strategy.A centralized, AI-powered CCM product like ours solves some of the biggest problems companies face around creating consistent, compelling omnichannel CX.

Reach. Engage. Transform.

Keeping marketers at the center, UniServe™ Reach enables seamless automation of routine tasks, cross-channel campaigns, personalized campaigns for cross-sell, upsell, and lead generation.

Built for delivering exceptional experience at each stage of the customer journey

UniServe™ Reach helps you understand engagement across channels both online and offline, so you always know where your customers are at every stage of their journey. Read More.

Rewards and Recognitions

Intense Technologies has been recognized as a ‘Technology Leader’ in the 2023 SPARK Matrix for Customer Communication Management.

Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management

  • Intense Technologies has been positioned as a ‘Leader’ amongst AnyPrem Customer Communications Management (CCM) Software Leaders for Telecom, Insurance, Public Sector and Utilities verticals in the 2022  Aspire CCM-CXM Leaderboard™
  • Intense secures Business Automation ‘Leader’ status in Aspire Leaderboard™ 2021  and as ‘Comprehensive’ on the Overall Leaders, Communication Composition and  Omni-channel orchestration  
  • Intense recognized as Representative Vendor in the  2021 Gartner Market Guide for Customer Communication Management 

The value we have delivered

We do what defines us!

Intense Technologies is a global software products company helping enterprises embark on their digital journey and enhancing their CX. We have touched lives in various sectors, including telecom, banking, insurance, government, and utilities, enabling them to lower their operational costs and have a rapid ROI. To know more about how our products have transformed the digital space.

Elevate the Customer Experience like Never Before!

With Intense Technologies’ cloud-hosted Customer Engagement Solutions , move your Customer Communications from a cost center to a revenue center. Trusted and recommended by experts and clients, we have been ranked No 2 globally by customers among CCM vendors featured in the  Gartner Peer Insights 2021 . Our award-winning platform helps you stay on top by reducing data complexities, overhead expenses, and cost of change while keeping pace with business needs and regulatory changes. 

Digital Platforms of Enterprise Applications

Digital technologies are changing the world as never before. The hassle of implementing disparate technologies, making them work together, and again managing changes on each of them is tedious. Our digital platform, UniServe™ NXT with its advanced technology capabilities helps fulfill and exceed all business objectives by building flexible customer journeys, automating business processes, and easy collaborations on internal projects. 

 

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